Telecommunications Certification

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Certified Telecommunications Network Specialist (CTNS) Certification Package

ctns certificate
Get the core knowledge you need in the telecommunications business today:
  checkmark POTS and The PSTN
  checkmark Wireless Telecommunications
  checkmark The OSI Layers and Protocol Stacks
  checkmark Ethernet, LANs and VLANs
  checkmark IP Networks, Routers and Addresses
  checkmark MPLS and Carrier Networks
bullet Unlimited repeats with the Unlimited Plan
bullet TCO Certification, Certificate and Letter of Reference
bullet Based on Teracom's famous training
bullet 30-day, 100% money-back guarantee
  start now
Benefit from decades of knowledge, insight and experience distilled into clear lessons, logically organized to build one concept on another.
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Available Certification Packages
CTNS Certified Telecommunications Network Specialist (recommended choice)
The CTNS Certification Package includes six courses covering the PSTN, Wireless, OSI Layers, Ethernet, IP and MPLS plus TCO CTNS Certification, Certificate, Letter of Reference and all of the other great benefits of TCO Certification. 
full details
  L2101 POTS and The PSTN
  L2106 Wireless Telecommunications
  L2112 The OSI Layers and Protocol Stacks
  L2111 Ethernet, LANs and VLANs
  L2113 IP Networks, Routers and Addresses
  L2114 MPLS and Carrier Networks
The CTNS Certification Package gives you training needed for a Subject Matter Expert in Telecom and Networks, from POTS and wireless to MPLS… plus a certificate to prove it.
This certification package and its six courses will give you a solid foundation of structured knowledge spanning telecom, datacom and networking from traditional telephony through cellular to IP and MPLS networking, understanding the fundamentals, technologies, jargon and buzzwords, and most importantly, the underlying ideas and how it all fits together.
This is an ideal way to prepare for a job in the telecommunications business. It's also a highly cost-effective and consistent way to train team members in a new position.
On the other hand, if you want to get this knowledge, but don't need (or don't want) to write the multiple-choice course exams to get a certificate... the exams are optional, so feel free to register for a certification package to take the courses and benefit from the discounted price - and do the exams only if you want to.
CIPTS Certified IP Telecom Network Specialist
The CIPTS Certification Package includes four courses covering the OSI Layers, Ethernet, IP and MPLS plus TCO CTNS Certification, Certificate, Letter of Reference and all of the other great benefits of TCO Certification.  full details
  L2112 The OSI Layers and Protocol Stacks
  L2111 Ethernet, LANs and VLANs
  L2113 IP Networks, Routers and Addresses
  L2114 MPLS and Carrier Networks
The CIPTS package includes the four courses that are directly related to the "new" telecom network, that is, IP-based telecommunications. This package is ideal for anyone who needs to get up to speed on the IP networks, particularly from a carrier telecom network point of view, and not courses on traditional telephony or wireless.
The CIPTS package will give you a solid, structured understanding of IP networking, including the OSI Layers, Layer 2 Ethernet and MAC frames, Layer 3 IP packets, routers and addresses, IPv6, plus carrier services including Frame Relay, and a solid grounding in MPLS.
Career-enhancing knowledge
This certification is an ideal way to implement a major career-enhancing upgrade to your existing knowledge,
or to prepare for a job in the telecommunications business.
Team training
These courses and their 10-multiple-choice online exams are also a highly cost-effective and consistent way for managers to get team members up to a common speed with measurable results. The myTeracom Learning Management System provides management reports showing your team's progress.
Self-paced
The courses and their lessons can be done at your own pace. There are no time limits for completing a lesson and moving to the next one. The courses may be done in any order.
Choose the Unlimited Plan: Guaranteed to Pass
Choose the Unlimited Plan for unlimited repeats of courses and exams - meaning guaranteed to pass if you're willing to learn, plus the ability to retake courses in the future.
Certification exams optional
On the other hand, if you like this package of courses and its discount, but don't need the certification – or don't feel like writing exams – no problem! Take the package, benefit from the training and the discount and skip the exams.
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Overview
The CTNS Certification Package begins with POTS and the PSTN, then Wireless Telecommunications,
followed by four courses on IP telecommunications.
Course L2101 POTS and the PSTN
Loops • Trunks • Circuit-Switching • LECs and IXCs • Analog • Voiceband • DTMF • SS7
8 multipart lessons, multiple-choice exam and certificate.
POTS and the PSTN - course introductionduction Lesson
Begin with a history lesson, understanding how and why telephone networks and the companies that provide them are organized into local access and inter-city transmission, or as you will learn, Local Exchange Carriers (LECs) and Inter-Exchange Carriers (IXCs).
Then establish a basic model for the Public Switched Telephone Network and understand its components: Customer Premise, Central Office, loop, trunk, outside plant, circuit switching, attenuation, loop length, remotes, and why knowledge of the characteristics of the loop remains essential even though we are moving to VoIP.
Next, aspects of telephony and Plain Ordinary Telephone Service, including analog, the voiceband, twisted pair, supervision and signalling. The course is completed with an overview of SS7, the control system for the telephone network.
On completion, you will be able to draw a model of the PSTN, identify all of its components and technologies from voiceband analog to fiber to the neighborhood, and explain the characteristics and operation of POTS.
Next in the CTNS package is Course L2106 Wireless Telecommunications:
Cellular • Mobile Networks • GSM / TDMA • UMTS / 1X CDMA • 4G LTE • WiFi • Satellite
10 multipart lessons, multiple-choice exam and certificate.
Course L2106: Wireless Telecommunications - Introduction
In many parts of the world, the physical telephone network is wireless, since deploying radio transceivers is far cheaper than pulling copper wires and/or fiber to every residence.
This course is essentially devoted to mobile wireless communications. Begin with basic concepts and terminology including base stations and transceivers, mobile switches and backhaul, handoffs, cellular radio concepts and digital radio.
Then, spectrum-sharing technologies and their variations: GSM/TDMA and CDMA for 2G, 1X and UMTS CDMA for 3G along with data-optimized 1XEV-DO and HSPA, how Steve Jobs ended the standards wars with the iPhone, and the OFDMA spectrum-sharing method of LTE for 4G.
This course is completed with a lesson on 802.11 wireless LANs, and a lesson on satellite communications.
On completion, you will be able to draw a model of a cellular telecommunications network, identify all of its components and technologies from handset to switch, and explain the characteristics and operation of FDMA, TDMA, CDMA and OFDMA, and how each was deployed for AMPS, GSM, UMTS and LTE. You will also be able to explain Wi-Fi, the frequencies used and the different 802.11 standards, and the similarities and differences between Low Earth Orbit and Geosynchronous Earth Orbit satellites.
The next four courses in the CTNS package are on the "IP" telecommunications network and its three main enabling technologies: Ethernet, IP and MPLS, and beginning with the OSI model and its layers to establish a framework.
If you want to skip the PSTN and wireless, these four courses are available as the CIPTS Certification Package.
Course L2112 The OSI Layers and Protocol Stacks
Protocols • Standards • Open Systems • OSI Model • Layers • Protocol Stacks
14 multipart lessons, multiple-choice exam and certificate.
Course L2112 The OSI Layers and Protocol Stacks
The OSI Layers and Protocol Stacks establishes a framework for all of the subsequent lessons: the OSI 7-Layer Reference Model, which identifies and divides the functions to be performed into groups or layers. This is required to sort out the many functions that need to be performed, and to be able to discuss issues separately.
First, define the term "protocol" and compare that to a standard. Then define "layer" and how a layered architecture operates, and an overview of the name, purpose and function of each of the OSI layers.
Then, one lesson for each of the layers, examining in detail the functions that have to be performed and examples of protocols used to implement the layers.
The result is a protocol stack, one protocol on top of another to implement all of the required functions. The course ends with the famous FedEx Analogy illustrating the concepts using company-to-company communications, and an analogy of Russian dolls to illustrate how the protocol headers are nested.
On completion, you will be able to define a protocol and differentiate between a protocol and a standard, explain what a layered architecture is, list the seven layers of the OSI model, the name, purpose and functions of each one, and explain how a protocol stack operates and how protocol headers are nested.
Course L2111 Layer 2: Ethernet, LANs and VLANs
MAC Frames and Addresses • 802.3 • Ethernet • Broadcast Domain • LAN Cables and Categories • Switches • VLANs
8 multipart lessons, multiple-choice exam and certificate.
Course L2111 Ethernet, LANs and VLANs
This course covers Layer 2 of the OSI model. It is all about communications between two devices that are on the same circuit, or more precisely, the same broadcast domain. This is implemented by transmitting frames with link addresses over physical connections following the 802 series of standards, referred to as Ethernet, MAC frames and MAC addresses.
Start with the original LAN: Ethernet and its bus topology, define "broadcast domain" and understand the fundamental operation and characteristics, access control, MAC addresses and MAC frames.
Then the IEEE 802 standards and the evolution from 10BASE-T to Gigabit Ethernet; LAN cables and categories, basic cabling design; "bridging" and LAN switches.
This last lesson is the important concept of VLANs: defining broadcast domains in software, a key part of basic network security and traffic management.
On completion, you will be able to define broadcast domain, explain the 802 standards vs. Ethernet, MAC addresses, LANs, VLANs, jargon and buzzwords, the underlying ideas, and how data is transmitted between two devices in the same broadcast domain.
Course L2113 Layer 3: IP Networks, Routers and Addresses
Packets • Networks • Routers • Static, Dynamic, Public, Private IP Addresses • NAT • IPv6
11 multipart lessons, multiple-choice exam and certificate.
Course L2113 IP Networks, Routers and Addresses
This course is on Layer 3 of the OSI Model, concentrating on routers, packets and IP addresses. Begin with basic principles of packet networks: bandwidth on demand, also known as overbooking, oversubscribing and statistical multiplexing; and packet switching, a.k.a. routing and packet forwarding.
Understand routers and their routing tables, where routers are located, and their basic operation. Plus, how and why edge routers, currently called the Customer Edge (CE) are deployed between LANs and the WAN at each location.
Then IPv4 (IP version 4): address classes assigned to Regional Internet Registries then ISPs then end-users, dotted-decimal, static and dynamic addresses, DHCP, public addresses, private addresses and NAT.
The course concludes with IPv6: IPv6 packets, IPv6 address allocations and assignments, IPv6 subnets with 18 billion billion addresses, one per residence.
On completion, you will be able to define bandwidth on demand, packet switching, what a router does, the structure of a routing table, where routers are deployed, the IPv4 address structure and dotted-decimal, how static and dynamic addresses are assigned using DHCP, private addresses and how they are interfaced to the public IP network (the Internet), and the IPv6 address structure, allocation and assignment.
Course L2114 MPLS and Carrier Networks
Carrier Networks • Frame Relay • MPLS • Service Levels • Class of Service • Integration • Aggregation
15 multipart lessons, multiple-choice exam and certificate.
Course L2114 MPLS and Carrier Networks
This course devoted to commercial networks and the technologies supporting IP telecom services. Covering the structure, components and operation of carrier networks and services, how they are implemented and marketed, and how they are used by business, government and other carriers.
IP packets and routing is one part of the story. Performance guarantees, quality of service, traffic management, convergence and aggregation is another big part of the story, particularly in the real world and the business of commercial telecommunications services.
Establish a basic model for service from a provider, Customer Edge, Provider Edge, core and access, and Service Level Agreement: traffic profile and transmission characteristics.
Next, virtual circuits, a powerful tool for traffic management overlaid on a packet network.
Survey technologies used to implement virtual circuits: Frame Relay, ATM and MPLS, the equipment, jargon and principles of operation, advantages each technology over the previous. In particular, understand the advantage of today's MPLS over yesterday's Frame Relay technology.
How MPLS is used to implement Differentiated Services or DiffServ, i.e. different classes of service, how MPLS is used to implement "convergence" or integration or of services, and how MPLS is used to aggregate traffic for management.
The course is completed with a lesson on "MPLS service", and how that compares to Internet service.
On completion, you will be able to establish a model for a service provider's network, define Customer Edge and Provider Edge, explain traffic profile and how that relates to Service Level Agreement, Frame Relay, why ATM is on the way out, the purpose, components, terminology and operation of MPLS, and how MPLS can be used to implement convergence or integration, traffic aggregation and differentiated classes of service – and what sales and marketing means when they say "MPLS service", and the pros and cons of MPLS service compared to Internet service.
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About TCO Certification
The Telecommunications Certification Organization authorizes training partners to administer exams for TCO certifications on their Learning Management Systems and award TCO Certifications.
TCO Certification is proof of your knowledge of telecom, datacom and networking fundamentals, jargon, buzzwords, technologies and solutions.
TCO Certification is backed up with a Certificate suitable for framing, plus a Letter of Reference / Letter of Introduction detailing the knowledge your TCO Certification represents and inviting the recipient to contact the training partner for verification.
Getting your Certificate

Each course has a course exam, consisting of ten multiple-choice questions chosen at random from a pool and shuffled in order. Passing the course exams proves your knowledge and results in your certification as a Certified Telecommunications Network Specialist.

Your Certificate and Letter of Reference / Letter of Introduction will be immediately available for download from your Dashboard in the Learning Management System. Signed and sealed Certificates can also be ordered by airmail.
Choosing the "Unlimited Plan" allows you to repeat courses and/or exams at no additional charge – which means guaranteed to pass if you're willing to learn, and the ability to refresh your knowledge in the future.
Alternatively, if you like this discounted package of courses, but don't need the certification – or don't feel like writing exams – no problem! Take the package and skip the exams.
Teracom Courses Plus TCO Certification

Teracom Training Institute is a Gold Training Partner of the Telecommunications Certification Organization, and has coordinated TCO to develop TCO certifications that correspond to packages of Teracom Online Courses.

Benefits of Certification for Individuals

One benefit of TCO certification is differentiating yourself when applying for a job or angling for a promotion.

The knowledge you gain taking Teracom's Online Courses, confirmed with TCO Certification, is foundational knowledge in telecommunications, wireless, IP and networking: fundamental concepts, technologies, jargon, buzzwords, standard practices, the underlying ideas, and how everything works together.
This knowledge and preparation makes you an ideal candidate to hire or promote to a task, as you will be able to build on your knowledge base to work on a particular project - then have the versatility to work on other projects.
TCO Certification will help demonstrate you have this skill… a valuable asset to you and your employer.
Benefits of Certification for Employers
Take advantage of these courses or course packages for individuals, team training, or for an entire organization. The scalable myTeracom Learning Management System can register and manage your group through their courses, lessons and exams, and generate management reports showing progress and scores.
The courses and exams can also be licensed and deployed on an organization's internal learning management system.

Teracom certification packages are a cost-effective way to implement consistent, comprehensive telecommunications and networking technology training, ensuring that existing personnel and new hires are up to a common speed, with a common vocabulary and knowledge base.

The exams provide concrete measurements of competency in key knowledge areas. Management can view the results of all team members and save the results to Excel with the click of a button.
Identify skills deficiencies and strengths, and provide proof of return on investment and team readiness for upper management.
Based on Teracom's proven training courses developed and refined over twenty years providing training for hundreds of telecom service providers and organizations using telecom services, including AT&T, Verizon, Bell Canada, Intel, Microsoft, Cisco, Qualcomm, the CIA, NSA, IRS, FAA, US Army, Navy, Marines and Air Force and many more, Teracom courses are top-quality, up to date and with the training you need.

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